hajio发〔2019〕35号
Zhaodong City People's Government office
About Zhaodong City“Up to one run”改革Notification of the programme of work
Township people's governments (offices), district offices, and relevant units directly under the municipal government:
With the consent of the Municipal government, the "Zhaodong City.“Up to one run”The Reform Work Programme is issued to you, please follow it。
Zhaodong City People's Government office
July 24, 2019
Zhaodong City“Up to one run”Reform work programme
In accordance with the "Suihua City People's Government Office issued < Suihua City“Up to one run”Reform work Plan > Notice "(Suisui Government Office issued [2019] No. 18) requirements for further deepening“Caving suit”Reform, reshaping the market-oriented, legalized, and business facilitation new environment, and effectively strengthen“Up to one run”This plan is formulated for systematic, holistic and collaborative reform to streamline administration, delegate power, combine regulation and optimize services in a wider range and at a deeper level, maximize the provision of efficient and high-quality services for the masses and enterprises, accelerate the transformation of government functions, and promote the all-round revitalization of Zhaodong City。
I. General requirements
坚持以习近平新时代中国特色社会主义思想为统领,We will earnestly implement the concept of people-centered development,全面贯彻落实党的十九大精神、习近平总书记东北振兴座谈会重要讲话和考察我省重要指示精神,Deeply implement the spirit of the 4th Plenary session of the 12th Provincial Party Committee, the 5th plenary session of the 4th Suihua Municipal Party Committee, and the 4th Plenary session of the 8th Municipal Party Committee,坚持“Consolidate, strengthen, upgrade and smooth”The eight-figure policy, deepening“Caving suit”Reform, tree prison“Fusion server”Working philosophy, according to enterprises and the masses to the government“One trip at most. No requests”Make full use of the philosophy and goals“Internet Plus government services”With big data, we will continuously improve the quality and effectiveness of government services, reshape the new environment for investment and business, modernize the government governance system and governance capacity, and build an efficient, transparent and online government that the people are satisfied with。
2. Work objectives
Benchmarking the experience of first-class and advanced areas in the country, in accordance with the unified requirements of the province, great strides forward“Up to one run”“Do things without asking”As focused“Caving suit”改革。We will test and evaluate the effectiveness of reform by effectively enhancing the people's and enterprises' sense of gain, and encourage the people and enterprises to act accordingly“Look for a department”到“Ask the government”转变。开展“Up to one run”Reform work, in light of local conditions, emancipate the mind, continue to innovate, and comprehensively organize and publicize the public and enterprises to work in the government“Up to one run”Matters, mature a batch, published a batch。By the end of 2019, enterprises and the public will basically work in the government“Up to one run”。We will fully implement reform tasks in the four key areas。
(1) The field of real estate registration。By the end of August 2019, the city will compress the general registration and mortgage registration business handling time to less than 10 and 5 working days, respectively, and compress the registration time by more than 2/3 within five years, that is, reduce it to less than 5 working days。By the end of May 2019, the city's real estate registration will be formulated and promulgated“Up to one run”Work specific measures。(Lead unit: Municipal Bureau of Natural Resources;Responsible unit: Municipal Real Estate Service Center, Municipal Tax Bureau, township people's Government)
(2) Investment approval office。Accelerate the optimization of the approval process of enterprise investment projects, and realize the full process of enterprise investment project approval“Up to one run”Comprehensively apply the online approval and supervision platform for investment projects in Heilongjiang Province, implement online parallel approval, organize, sort out and publicize investment projects“Up to one run”Matters, the implementation of enterprise investment project multi-evaluation, parallel examination and approval, the implementation of enterprise investment project commitment system and administrative examination and approval standardization。(Lead unit: MDRB;Responsible unit: all relevant units directly under the city, and the people's governments of towns and townships)
(3) The field of commercial registration。By the end of May 2019, the start-up time of enterprises will be reduced to less than 3 working days。打造“Do things without asking”Register the government environment and carry out the whole process of business start-up“Do it online”Through the online platform, wechat public account, APP for application, pre-examination, audit, EMS express business license or APP to issue electronic license;Apply for the establishment of an enterprise“Do sth. nearby”,推广“政银”New service model, set up a self-service registration machine in the bank branch。We will deepen the reform of simple deregistration for market entities, significantly reduce the time it takes for enterprises to deregister, and speed up the solution of the problem of difficult deregistration for enterprises。(Lead unit: Municipal Market Supervision Bureau;Responsible unit: the relevant departments directly under the city, the township people's governments)
(4) Other areas such as human social security and public security management。We will deepen reforms in vocational qualifications, social security and medical insurance, household registration, entry and exit, and motor vehicle management, and accelerate the facilitation of vocational qualifications, social security and medical insurance, and public security management。Establish a long-term mechanism for the implementation of occupational qualification standards, and obtain in the aspects of occupational qualification recognition, medical insurance and social security management“Up to one run”Key breakthroughs in reform。The public security system starts with household registration management, entry and exit management, and traffic management, which the people are most concerned about“You don't ask for a hukou”“Don't ask for a passport”“Don't ask for a license plate”Facilitation measures。We will encourage active development in other areas that are closely related to the people and enterprises“Up to one run”Reform and innovation work。(Lead unit: Municipal Human Resources and Social Security Bureau, Municipal Medical Insurance Bureau, Municipal Public Security Bureau;Responsible unit: all relevant units directly under the city, and the people's governments of towns and townships)
3. Time arrangement
In accordance with the unified deployment of the province and Suihua City, the reform work of our city has been carried out sinceFrom March to December 2019, it was simultaneously divided into three stages, namely, sorting and promulgation, guidance and supervision, and consolidation and improvement。
(1) Sorting out and announcing phase (March to August 2019)。Full deployment copy promotion Zhejiang“Up to one run”The reform work covers sorting out enterprises and the masses to work in the government“Up to one run”事项。Before the end of May, all towns and departments should be benchmarked and table formulated“Up to one run”The programme of work and the first list of items to be published on the portal。
(II) Guidance and Supervision phase (June to September 2019)。The Municipal business environment construction Supervision Bureau comprehensively guides and promotes the development of all townships and departments“Up to one run”In the reform work, the dynamic tracking of the implementation of the sorting and publication and the organization of the implementation“Up to one run”Special supervision of reform, finding shortcomings, and further forcing the government to reform itself。
(3) Consolidation and Promotion phase (August to December 2019)。完善“Up to one run”Standards and guidelines for reform matters, rules and regulations, review and evaluation, and consolidate and deepen the effectiveness of reform。
Fourth, safeguard measures
1. Promoting standardization of government services。We will focus on upgrading and upgrading government service centers, and strengthen the construction of service platforms for the convenience of the people and enterprises。按照“Entering the lobby is the norm, not entering the lobby is the exception”The principle of promoting government affairs services to enter the comprehensive entity government hall, and basically realized“We must advance”Firmly establish enterprises and the masses to work in the government“One trip at most. No requests”Make full use of the philosophy and goals“Internet Plus government services”And big data to continuously improve the quality and effectiveness of government services。Strengthen the streamlining of government services, optimize work processes, and promote the sinking of service matters to the grassroots in order to achieve“Up to one run”Lay the foundation。Service hall according to“Reception comprehensive acceptance, background classification approval, comprehensive window out”The requirements are mainly set up a number of comprehensive functional areas such as the non-differential comprehensive acceptance area, the department business approval area, the enterprise complaint consultation area, the multi-functional self-service area, and the investment project approval area, to avoid the masses from rushing back and forth between different departments。For complex matters involving multiple departments, we will establish a joint departmental mechanism and explore the implementation of a whole-process agent system。(Lead unit: Administrative Examination and Approval Service Center;Responsible unit: all relevant units directly under the city, and the people's governments of towns and townships)
2. Promoting the development of online government platforms。In accordance with the provincial integrated online government service platform and the national government docking work deployment,Before May 20, 2019, complete the claim and sorting of six types of power matters that are handled according to the application, such as permission and confirmation,After May 20th,We have successively carried out the work of claiming and sorting out administrative power matters and public service matters according to their functions and powers,By the end of September, the task of docking with provincial and national matter repositories will be completed。According to the construction plan of the provincial government integration online platform, integrate the business halls (Windows) of departments with single approval items, backward service functions, and inconvenience to the masses“We must advance”In principle, promote departmental matters to enter the administrative examination and approval service center, and implement government services“Indifferent window”Chief acceptance system, realized“One window acceptance, integrated service, one Netcom office”。(Lead unit: Municipal Business Environment Construction Supervision Bureau;Responsible unit: the relevant departments directly under the city, the township people's governments)
3. Increasing the proportion of matters handled online。Comprehensive promotion“Online consultation, online application, express delivery”The management mode, except for secret-related or special provisions of laws and regulations, realizes the full coverage of online handling of administrative power matters according to the application, and improves the convenience of government services。Accelerate the upgrading and integration of the functions of the online operation system of government affairs services in all townships and relevant departments, improve the online real-name identity authentication system, strengthen the application of electronic licenses and electronic seals, and do a good job in the archiving of electronic documents“Up to one run”Online evaluation, electronic monitoring system, and constantly expand the scope of the whole process of online affairs。(Lead unit: Municipal Business Environment Construction Supervision Bureau;Responsible unit: all relevant units directly under the city and the people's governments of towns and townships)
(4) Building a complaints platform for government services。Establish a working platform for complaint and report case management, publish email and wechat public accounts, and implement a working mechanism of direct investigation, transfer according to responsibility, settlement within a limited time, tracking and supervision, and feedback and return visits for complaints and reports。(Lead unit: Municipal Bureau of Letters and Calls, Municipal Bureau of Business Environment Construction Supervision;Responsible unit: the relevant units directly under the city)
(5) Reengineering and optimizing the work flow。To solve the difficulties of enterprises and the masses, we will take multiple measures at the same time, and provide diversified handling methods such as instant handling, online handling, and mobile APP handling。Significantly increase the proportion of things that are done, streamline the working procedures, reduce the working links, shorten the working time, and achieve immediate implementation。We will accelerate the upgrading and transformation of online government service platforms, and build government services that cover all aspects, cover all issues, cover all contents, and serve all channels in accordance with the requirements of unified certification, unified acceptance, unified feedback, and unified supervision“One Netcom office”The main portal provides multi-channel services such as physical hall, self-service terminal, online office hall and mobile APP office hall。(Lead unit: Municipal Business Environment Construction Supervision Bureau;Responsible unit: all relevant units directly under the city, and the people's governments of towns and townships)
V. Relevant requirements
1. Unify ideological understanding and strengthen organizational leadership。All towns and departments should fully understand and accelerate the promotion“Up to one run”The great significance of reform is to benchmark advanced, catch up with the best, emancipate the mind and dare to innovate。The Municipal business environment construction supervision Bureau should play a leading role, and all towns and departments should conscientiously implement the municipal Party committee and the municipal government in combination with their functions“Up to one run”The deployment of the work, the main responsible comrades must play a key minority role, practice the main responsibility, seriously deploy, strengthen the implementation, and make“Up to one run”Reform has really become the township this department“partner”工程。
(2) Establish a working mechanism and strengthen coordination。The office of the Municipal Leading Group for Optimizing the Business Environment should give full play to the role of connecting the past and the next, connecting the left and the right, communicating inside and outside, and coordinating reform matters simultaneously through joint meetings, two-way and multi-party coordination and other means in due course。The leading unit should give full play to the responsibilities of leading, organizing, coordinating and promoting, and the relevant responsible departments should keep pace and cooperate closely, strengthen business training and work supervision, and form a joint force to jointly promote the smooth progress of the reform according to the task objectives, work requirements, work standards and progress requirements of the reform。
(3) Full assessment and evaluation, strengthening supervision。将“Up to one run”The reform work is included in the main responsibility indicators assessment system, and the main person in charge of those who fail to meet the target assessment should be interviewed and rectified within a time limit。It is necessary to supervise the whole process of this work, both to supervise the task, to supervise the progress, to supervise the effectiveness, and to check the understanding, check the style, and check the responsibility。Those who say too much, act too little, and do not want to change, delay change, are unwilling to change, or will not change will be held accountable。Those directly responsible persons and leaders who do not use power according to rules and arbitrarily increase working conditions, resulting in the people and enterprises running out of doors, running back and forth, will be held accountable。
(4) Increase publicity and guidance to form a good atmosphere。Strengthen publicity, promote“Up to one run”Social concern rate and mass perception rate of reform。We should make full use of newspapers, radio, television, Internet and new media for extensive publicity“Up to one run”Reform, andAccurately release reform information, interpret policies and regulations, correctly guide social expectations, actively respond to social concerns, innovate social participation mechanisms, broaden public participation channels, build consensus among all parties, and create a good atmosphere。